General Terms And Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Nancy & Grace New York, located at Bart Verhallenplein 145 and reachable via info@Nancy & Grace New York.

1. Applicability
By placing an order, you agree to these terms and conditions.

2. Product Information
We do our utmost to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment
Orders will be processed after full payment has been received. Available payment methods may vary depending on the country. Customers are responsible for checking which payment methods are available for their location.

4. Processing and Delivery

• Processing time: 1–3 business days

• Shipping time: 3–7 business days (depending on location)

• Orders are shipped directly from our supplier in China

5. Returns and Cancellations
Please refer to our separate Return Policy for all conditions.

6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered. Always carefully check the address provided when placing an order.

7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Bellezza Firenze and may not be used without permission.

8. Complaints Procedure
Complaints can be submitted in writing via info@Nancy & Grace New York.com We aim to respond within 5 business days.

9. Applicable Law
These terms and conditions are governed by Dutch law.